THE
Kareo, once a niche player in the crowded medical software market, recognized an opportunity to differentiate itself from the competition. They saw a need to resonate with independent practices, a segment often overlooked by larger software providers. By partnering strategically with their marketing team, Kareo grew into a $100M+ business.
THE CONTEXT
Kareo, once a niche player in the crowded medical software market, recognized an opportunity to differentiate itself from the competition. They saw a need to resonate with independent practices, a segment often overlooked by larger software providers. By partnering strategically with their marketing team, Kareo grew into a $100M+ business.
Competitive Landscape: The medical software market was saturated with hundreds of companies offering Electronic Health Records (EHR), Practice Management, and Practice Marketing solutions.
Escalating Costs: As competition intensified, advertising costs skyrocketed, making efficient growth and volume expansion a significant challenge.
Change-Averse Industry: The majority of medical practices were resistant to change, only considering software switches due to external factors like regulations or resource constraints.
Limited Resources: Operating with a constrained budget, adding significant resources or headcount wasn't an option.
Competitive Landscape: The medical software market was saturated with hundreds of companies offering Electronic Health Records (EHR), Practice Management, and Practice Marketing solutions.
Escalating Costs: As competition intensified, advertising costs skyrocketed, making efficient growth and volume expansion a significant challenge.
Change-Averse Industry: The majority of medical practices were resistant to change, only considering software switches due to external factors like regulations or resource constraints.
Limited Resources: Operating with a constrained budget, adding significant resources or headcount wasn't an option.
OUR SOLUTION
Full-Funnel Reporting and Attribution Model: We implemented comprehensive reporting and attribution to measure performance across all touch points in the marketing journey, enabling data-driven budget optimization. This empowered us to allocate resources more effectively and ensure each channel contributed to achieving our overall goals.
Maximizing Visibility for High-Intent Traffic: We adopted a "full-court press" approach to capture high-intent traffic, particularly focusing on paid search. By leveraging Search Ads 360, we optimized bids based on lower-funnel engagement metrics such as demos or free trials, going beyond just "leads" or "conversions." This ensured we reached individuals actively seeking solutions, maximizing return on investment.
Creating Demand and Nurturing Leads: We harnessed the power of social media to build brand awareness and nurture leads throughout the decision-making process. Beyond simple awareness campaigns, we engaged with practices on social platforms, keeping them informed and valued as they considered their options. This helped increase funnel velocity and convert interest into qualified leads.
OUR
SOLUTION
Full-Funnel Reporting and Attribution Model: We implemented comprehensive reporting and attribution to measure performance across all touch points in the marketing journey, enabling data-driven budget optimization. This empowered us to allocate resources more effectively and ensure each channel contributed to achieving our overall goals.
Maximizing Visibility for High-Intent Traffic: We adopted a "full-court press" approach to capture high-intent traffic, particularly focusing on paid search. By leveraging Search Ads 360, we optimized bids based on lower-funnel engagement metrics such as demos or free trials, going beyond just "leads" or "conversions." This ensured we reached individuals actively seeking solutions, maximizing return on investment.
Creating Demand and Nurturing Leads: We harnessed the power of social media to build brand awareness and nurture leads throughout the decision-making process. Beyond simple awareness campaigns, we engaged with practices on social platforms, keeping them informed and valued as they considered their options. This helped increase funnel velocity and convert interest into qualified leads.
Enhanced Data Capture: Implemented a 1st-Party Tracking Cookie to maximize data collection, enabling deeper insights and optimized campaign performance.
Precise Measurement & Attribution: Utilized Call Tracking (Dialogtech/Invoca) to pinpoint the source of phone calls and accurately measure conversion rates, driving higher call volume.
AI-Powered Optimization: Leveraged AI and full-funnel data to fine-tune campaigns, maximizing performance at every stage. We implemented a "testing, testing, and more testing" approach, averaging over 8 conversion rate optimization and web tests per month for continuous improvement.
Enhanced Data Capture: Implemented a 1st-Party Tracking Cookie to maximize data collection, enabling deeper insights and optimized campaign performance.
Precise Measurement & Attribution: Utilized Call Tracking (Dialogtech/Invoca) to pinpoint the source of phone calls and accurately measure conversion rates, driving higher call volume.
AI-Powered Optimization: Leveraged AI and full-funnel data to fine-tune campaigns, maximizing performance at every stage. We implemented a "testing, testing, and more testing" approach, averaging over 8 conversion rate optimization and web tests per month for continuous improvement.
THE RESULTS
Achieved 200% Cost-Savings: Streamlined operations and transitioned accounts away from other agencies. These dollars were then reinvested into purchasing media and additional resources.
Significantly increase funnel volume:
MQLs: +1,744%
Opportunities: +733%
Wins: +833%
THE
RESULTS
Achieved 200% Cost-Savings: Streamlined operations and transitioned accounts away from other agencies. These dollars were then reinvested into purchasing media and additional resources.
Significantly increase funnel volume:
MQLs: +1,744%
Opportunities: +733%
Wins: +833%
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I AGREE TO PRIVACY & TERMS OF SERVICE